Payments Information
Payment Process
Our billing week starts each Monday and ends the following Sunday. Every week, we will mail and/or email you an invoice for our services provided. We will work with you to determine the best way for you to pay for your home care services. We can also coordinate a combination of Private Payment, Long-Term Care Insurance, Medicare, or Hospice if applicable.
Private Payment
Most of our clients or their families pay us directly. We accept weekly payments via electronic or regular check, credit card, ACH Automatic Withdrawal, Zelle and PayPal. We can also set up split payments for multiple family members or designated third parties such as brokerage firms, investment managers, trustees, elder care attorneys, guardians, and other client representatives.
Long-Term Care Insurance
We work directly with all Long Term Care (LTC) Insurance companies to manage all aspects of your claims and reimbursements for covered services. We will bill them directly and provide all documentation and follow-up for your reimbursement. If you prefer, we can also accept the assignment of benefits from the LTC company such that we are paid directly, and you are not out of pocket for your LTC Benefits.
Disability & Workers Compensation
WFC will coordinate with any of these coverage providers regarding documentation submission, benefit verification, and payment. As with other methods of payment, we can work with any third parties you designate.
Contacting Westchester Family Care for in-home care is easy!
Our compassionate care team will answer any questions you have and walk you through the process of getting in-home care.